FAQ
Q
What is the logistics distribution scope and method of your company
A
Relying on ports in the Pearl River Delta (Shenzhen, Guangzhou, Hong Kong), we support global sea, air, and land transportation. Customers can specify logistics providers or we can provide door-to-door transportation solutions.
Q
What does after-sales service include
A
Provide a 12-month warranty period. If there are non-human quality issues with the product, free returns and exchanges will be provided; Simultaneously providing technical support and installation guidance.
Q
How to obtain samples? Is the sample charged
A
Sample applications can be submitted through the official website. Regular samples are free of charge (shipping costs need to be borne by customers), while customized samples require payment of sampling fees. Subsequent bulk orders can be refunded.
Q
Does your company participate in international exhibitions
A
We regularly participate in industry exhibitions such as Automechanika Shanghai every year. Welcome to our booth to discuss cooperation and obtain the latest product and technology information.
Q
What measures does your company have in terms of environmentally friendly production
A
We strictly follow the ISO 14001 environmental management system standard, using lead-free soldering technology, environmentally friendly spraying materials in the production process, and equipped with a sewage treatment system to reduce emissions; Reduce energy consumption through the application of lightweight materials and actively practice the concept of green manufacturing.